🚖 For customers

The ride app where prices you can trust

Tell us where you're going and pick your class — from an everyday Root to a Premium ride or an 8-seat XXL. The exact price shows before you book; the price shown is the price paid.

6ride classes to choose from
100%price shown before you book
Estimated price: €18–24
Pickup location
Destination
🚗
Root
Everyday rides · 1–4 seats
€21
🚘
Comfort
Newer, upgraded cars · 1–4 seats
€25
Premium
Business-class cars · 1–4 seats
€31
Book your ride — €21

Why ride with Root Taxi

Built around one idea: you should always know and choose what you pay.

Honest fixed prices

Every price is computed from a published base fare + per-kilometre rate. No algorithms, no demand multipliers, no surprises.

You're in control

Root for everyday trips, Comfort for newer cars, RootXL for six, Root Pet when your buddy rides along, Premium for business, XXL for the whole group.

Quality drivers

Drivers earn 100% of your fare, so the best professionals choose Root Taxi — and it shows in service.

Pay your way

Pay in the car by card, MobilePay or cash — just like a classic taxi, without the meter anxiety.

Airport made easy

Fixed offers to Helsinki-Vantaa beat any surge-priced app. Know your airport fare before you leave home.

Finnish & English

The whole service works in both languages — and so do our drivers.

Booking in five steps

From request to pickup in a few minutes.

Enter your trip — pickup and destination. You'll see an instant price estimate.
Pick your class — from Root to Premium and XXL — each shows its exact fixed price for your trip.
A driver accepts — the first verified driver of your class confirms and heads to your pickup.
Track your ride — see when your driver arrives, call or message them in one tap.
Pay & rate — pay in the car, then rate your driver to keep quality high.

Frequently asked questions

Quick answers for riders.

How is the price decided?

Prices are fixed: base fare + a per-kilometre rate for your chosen class, published openly. Evenings and weekends add a fixed, published tariff percentage — never demand-based surge. The price you confirm is final.

How do I pay?

You pay the driver directly in the car — card, MobilePay or cash. In-app payments are coming soon.

What if no driver accepts?

Your request stays visible to drivers for 30 minutes. If nobody accepts, nothing is charged — you can request again or try another class.

Can I cancel?

Yes — you can cancel for free while we search for a driver or before pickup.

Your next ride, one fair price

Sign up free and request your first ride in under a minute.

Book your first ride